Dropshipping Advice

eBay is very popular for dropshippers, it gives them instant access to a large market, with millions of visitors each day. Many people have made their millions by using eBay in this way. In order for you to attempt doing the same, it’s best to follow some advice to ensure your eBay shop is as popular as it can be.

1. Always make sure the product is available prior to selling. When you’re selecting which product you want to sell, make sure there is enough stock available so when it comes to contacting the dropshipper to send your product out, it isn’t out of stock. First impressions count, and doing this is most likely going to leave you with bad feedback on your account. If this ever does happen to you, the best thing you can do it talk to your customer and explain the situation, 9/10 the customer will be understanding and agree to either wait a little longer for the product or will request a refund. If they request a refund, this doesn’t mean you will get a bad feedback, if anything you could get a good feedback for being so honest about the situation.

2. Pitch your product at the right time.
If you haven’t already heard, sunday evening is the best time for your auction to end on eBay, it’s when most visitors have those quiet monents in the week and feel like grabbing a bargain. Make sure to put you item on a 7 day listing on sunday around 6pm, this will ensure your listing ends the following weekend at the same time.

3. Bad Splenlig will lose you customers.
There are a few websites set up to search ebay for people who list thier products with spelling mistakes. Check and check again that you have made no spelling mistakes when listing on ebay, as firstly little or no customers will see your item and secondly your item will sell for less because nobody is bidding over the first bidder.

4. Give the hard sell.
You may think it’s fine just to list the product description and be done with it. Doing this is a great way to lose customers, you should always keep in mind someone elses listing is just 1 back button away. When they view your listing you need to make sure you’re giving them reasons why you are the only person they should be buying the product from. If your dropshipper is doing next day delivery, shout about it. Make them see all other listings as bad and to be avoided, the product you are selling from your dropshipper is new, boxed, never opened and comes with a manufactures warranty.

5. Don’t be late.
Ok you’ve done all this hard work, you need to make sure you don’t fall at the last hurdle. As soon as the payment has cleared from your sale, make sure to contact your dropshipper and get them to send it out. If there is any delay in postage, it could lead to a negative response from your buyer. If your dropshipper fails to get the product out on time, phone them up and confirm when it will be sent out. Then contact your buyer, appoligise and ensure them it will be there.

Summary
These are probably the most important steps to follow when selling on ebay using a dropshipper. So to recap make sure to check the product is in stock, post your listing on ebay at the correct time, make sure to spell check your whole listing (including titles), don’t be afraid to push your product and explain why it’s better and lastly make sure the product arrives on time. The 2 important things to remember from this if something goes wrong talk to your customer, nearly all cases can be solved without complaint if you are understanding and contact your customer before they contact you. If you have any suggestions or additions to my list, please leave a comment and I’ll be sure to add it on.

Dropshippers and dropshipping has been around for a a very long time in America but is still relatively new here in the UK. There are a number of dropshippers in the UK, but as it’s fairly new they still seem to be learning as they go along. Customer service, Stock Levels and pricing are all things which many users of dropshippers complain about, the reason for this is that dropshipping in the UK has taken off at such a huge rate, that businesses who provide these services are unable to cope with the demand. Since dropshipping came to the UK (around 8-9 years ago) there has only been one dropshipping company in that time to win an award in Customer Service from the Department of Trade and Industry (The Select - 2005 Award Winner in Customer Service for South-East England).

Pricing is one of the big things to consider when choosing a dropshipper most dropshippers will be happy to explain thier product prices to you and some even guarentee the lowest prices (Free Dropshipper).